FEATURES THAT’LL HELP YOU MAKE THE MOST OF YOUR LIVE CHAT IMPLEMENTATION

FEATURES THAT’LL HELP YOU MAKE THE MOST OF YOUR LIVE CHAT IMPLEMENTATION

By livechatagent on from https://www.livechatagent.com

Me: What features should you look for in a live chat software?
You: Pricing, proactive chat, canned messages, co-browsing, video chat, reports, and analytics. 
Me: Is that all?
You: *Confused*
Well, I won’t deny, the features that you just mentioned are inevitable but not enough to ensure the flawlessness of a live chat software. There are a number of other important features that make a chat support more helpful and help you make the most of your live chat implementation.
Here’s a list of a few, important features that a business should consider when selecting a live chat software solution.
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